in my nineteen months stay in the company, i have never experienced getting screwed by another sales rep before. as i’ve said there’s always a first for everything. just today i’ve been tricked in a manner so creative and so unique and unheard of that i’m impressed. would even want to share it with you all.
how to screw a fellow sales person:
- first you scout for a huge account, huge accounts are buying accounts that are often than not booked and managed by another account executive–the rep to be screwed
- managed and booked, by that i mean any sales placed on the account by any person will automatically be credited to the one the account is booked under
- then you call the cust and try to come up with a deal and close it
- once successful and deal is almost closed, ask the credit and the account from the sales rep handling it claiming that the cust chooses to do business with you instead of him
- if the sales rep refuses to give up the account (anyone would) and transfer you the credit, which would likely be the case, then you screw him
- call the customer back and tell the customer you are shipping the items free of charge. of course it won’t be fun if you give out free shipping–your system won’t even allow it. so leave the shipping cost as is
- allow the order to ship out and be credited to the sales rep the account is booked to. and giggle like hell while anxiously waiting what’s going to happen
- now anticipate an email from the sale rep after finding out what you did. the cust will receive the package and will be surprised of the whopping shipping cost showing in the invoice which is not part of the deal
- cust will contact the other sales rep, his contact info showing in the packing slip, and will complain about the shipping cost demanding a refund. the other sales rep will be dumbfounded, obviously unaware of what transpired during the transaction and will email you to verify what happened
- you email back with a grin saying you dont know, the shipping cost was changed from free shipping. it’s as good as saying “yes. you’re screwed”
- the other rep, left with no choice, will refund the shipping cost back to the cust which happens to be more than what was earned out of the deal, a negative revenue. clever.
the other account rep happens to be me and the shrewed sales person happens to be the other one. impressive. when an account is booked, it means no one is allowed to place an order or even strike a deal with the cust other than the person the account is booked under, that’s how we mark and protect our accounts here. but as they say, there are ways, ways to snatch some sales and accounts from other sales reps and even greater ways to screw fellow sales persons. this is a unique one-of-a-kind feat pulled off by a one clever sales rep. instead of stealing revenues from me she willingly gave me the order, leaving a negative revenue and a not so happy customer behind. i’m so impressed it sucks.
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